Privacy policy
Introduction
This privacy policy explains how we collect, use, and protect personal information when you visit or interact with the PolicyFlow website or contact us about our services.
PolicyFlow is a product and website of Suvoki Limited, a company registered in England and Wales (company number 08973375).
We are committed to handling personal data responsibly and in line with applicable UK data protection laws.
Who we are
PolicyFlow Office space 1–4 Lumley House 56 Elliot Road Cirencester GL7 1YS
Sales: 01245 790 207 Email: sales@policyflow.co.uk
For the purposes of UK data protection law, Suvoki Limited is the data controller.
What information we collect
We collect limited personal information, primarily in a business-to-business context. This may include:
- Your name, job title, company name, and contact details
- Information you provide when you contact us by email or phone
- Information submitted via website forms
- Technical data such as IP address, browser type, and pages visited
We do not intentionally collect sensitive personal data.
How we use your information
We use personal information to:
- Respond to enquiries and communicate with prospective customers
- Provide information about our products and services
- Improve and maintain our website
- Monitor website usage and performance
We do not sell personal data to third parties.
Legal basis for processing
Where applicable, we process personal data based on:
- Legitimate interests (for B2B communications and website operation)
- Consent (for cookies and analytics where required)
- Performance of a contract or steps prior to entering into a contract
Cookies and analytics
We may use cookies and similar technologies to:
- Understand how visitors use our website
- Improve site performance and content
- Support basic analytics
You can control or disable cookies through your browser settings. Some site functionality may be affected if cookies are disabled.
Data sharing
We may share personal data with trusted third-party service providers who support our business operations (for example, hosting or analytics providers). These parties are required to handle data securely and only for agreed purposes.
We do not share data for marketing purposes unrelated to PolicyFlow.
Data retention
We retain personal data only for as long as necessary for the purposes outlined in this policy, or to meet legal or regulatory requirements.
Your rights
Under UK data protection law, you have rights including:
- The right to access your personal data
- The right to request correction or deletion
- The right to object to or restrict processing
- The right to withdraw consent where applicable
Requests can be made using the contact details above.
Data security
We take reasonable technical and organizational measures to protect personal data against loss, misuse, or unauthorized access.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
Contact us
If you have questions about this privacy policy or how we handle personal data, please contact:
